Privacy & Data

Privacy Policy

Your privacy matters. This policy explains how we collect, use, and protect your personal information.

Last Updated: February 27, 2026

1. Information We Collect

We collect information you provide directly (name, email, payment details, messages) and information collected automatically (IP address, browser type, usage patterns, cookies).

  • Account registration details (name, email, password)
  • Profile information (profile picture, phone number)
  • Payment information (processed securely via payment gateways)
  • Course enrollments, progress, and learning activity
  • Log data, device information, and interaction data

2. How We Use Your Information

  • Create and manage your account and provide services
  • Process payments and send transaction confirmations
  • Personalize your learning experience
  • Send class schedules, updates, and important notifications
  • Respond to support inquiries
  • Improve our platform, content, and services
  • Comply with legal obligations

3. Data Sharing & Disclosure

We do not sell or rent your personal information. We may share it with trusted service providers, your assigned teacher/mentor, or when required by law.

4. Data Security

We use SSL/TLS encryption, hashed password storage, regular security audits, and access controls to protect your data. No system is 100% impenetrable — please use a strong password.

5. Cookies Policy

We use essential, functional, and analytics cookies. You can control cookie preferences through your browser settings, though disabling essential cookies may affect platform functionality.

6. Your Rights

  • Access: Request a copy of your personal data
  • Correction: Request correction of inaccurate data
  • Deletion: Request deletion of your data
  • Portability: Request your data in a portable format
  • Withdrawal: Withdraw consent at any time

7. Data Retention

We retain your data as long as your account is active. Upon deletion, data is removed within 30 days. Transaction histories may be kept for up to 7 years for compliance.

8. Children's Privacy

EduLearn Portal is not directed to children under 13. If you believe your child has shared data with us, contact us immediately and we will delete it.

9. Contact Us

EduLearn Portal — Privacy Team

support@ edulearnportal.com

Response within 48 hours

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